VentureBeat - Latest Comments in Genius doesn’t look so scary in 2007, raises more cash

Re: Genius doesn’t look so scary in 2007, raises more cash

state of illinois bingo and ch — Wed, 02 Jan 2008 17:28:22 -0000

I admire you on the willingness to share this info with others - good luck!

Re: Genius doesn’t look so scary in 2007, raises more cash

pro line betting — Tue, 30 Oct 2007 08:55:52 -0000

Please let me know if there are any equally great sites like this you can recommend to me. Thanks Again

Re: Genius doesn’t look so scary in 2007, raises more cash

Rafe — Sun, 21 Jan 2007 16:40:12 -0000

Two points: First, when I shop in a store that uses cameras (or even just observant salespeople), they don't have my name or contact info. Once I leave the store, they can't find me.

Second, that's an interesting question about disclosure. Because of the way SalesGenius works, the disclosure should be on the emails that the system powers, rather than the site's homepage. When a salesperson sends a "genius" email to a potential customer, it should say, "If you click on this link, your activities on our site will be monitored." If that disclosure were made, then Yes, I would be satisfied.

-Rafe

Re: Genius doesn’t look so scary in 2007, raises more cash

Reg — Sat, 20 Jan 2007 18:06:03 -0000

Rafe,

Do you shop in physical stores that use cameras to monitor customers? Would disclosure of Genius use on a site's homepage satisfy you?

Reg

Re: Genius doesn’t look so scary in 2007, raises more cash

Rafe — Thu, 18 Jan 2007 18:06:01 -0000

Matt,

I think SalesGenius is a mixed bag. For the record, I think it's a brilliant product and I bet it makes salespeople a lot more effective. But I *also* think it's creepy as hell. Because it lets individual salespeople know exactly what particular people are doing on their site. It doesn't report in the aggregate -- it reports on YOU. As I've said, I believe this breaks the social contract.

-Rafe

Re: Genius doesn’t look so scary in 2007, raises more cash

fewquid — Thu, 18 Jan 2007 14:00:27 -0000

I used the SalesGenius product for several months and was very impressed. The feature I liked the most was the ability to "replay" someone's visit to your website -- it can be very useful for both the sales process AND figuring out site flow issues. The only reason I'm not using it right now is because I changed companies and we're too small just yet...