http://venturebeat.disqus.com/News about Tech, Business and InnovationenSun, 08 Mar 2009 20:15:53 -0000http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/#comment-7001604<p>I agree with Joe. Sounds like a lot of hype to me. I am surprised someone from getsatisfaction did not chime in here. </p>MarySun, 08 Mar 2009 20:15:53 -0000http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/#comment-6369173<p>I am amazed just how few comments GetSatisfaction really has for how long they have been in business and all the hype they are putting out. Why are there comment volumes so small for somebody like Zapos?</p><p>RightNow is definately NOT a competitor, unless GetSatisfaction finds a way to get about 50,000 man-hours in developingcomplete customer care functionality. GetSatisfaction provides very rudimentary capabilities.</p>JoeWed, 18 Feb 2009 02:08:35 -0000http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/#comment-6360466<p>how do they make money? Do they have any revenues?</p><p>Bringing in a enterprise salesperson usually means death for a web based company. I've seen this movie before.</p>ChevyTue, 17 Feb 2009 21:35:01 -0000http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/#comment-6353038<p>They're definitely competitors, and is taking the enterprise route because that's what UserVoice did. GetSatisfaction has followed a lot of their moves.</p>Chase GranberryTue, 17 Feb 2009 17:30:50 -0000http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/#comment-6335989<p>I would also add <a href="http://UserVoice.com" rel="nofollow noopener" target="_blank" title="UserVoice.com">UserVoice.com</a> to the list of competitors. While they are ostensibly more focused on suggestions than complaints, the idea of a transparent crowd-sourced customer service platform is the same.</p>Jonathan StraussTue, 17 Feb 2009 14:18:29 -0000