DISQUS

VentureBeat: Has enterprise software has always been terrible? Gnip’s Eric Marcoullier says yes

  • Duh · 5 months ago
    You have 2 "has" in the title.
  • Anthony Ha · 5 months ago
    Fixed, thanks.
  • Geoff H · 5 months ago
    Fits my experience.
  • kannannari · 5 months ago
    I am waiting for the one Consumer Software Genius to show the rest of us morons here how it is actually done! So how do you redefine your complex Financial Accounting software package UI with a simple search box like interface of Google or the type in here 140 character interface of Twitter, This is empty talk from designers who have simpler tasks to perform from a User's perspective talking about complex tasks with gross generalizations! What we need are examples! So how the heck do you do it? Give me one solid example!
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  • Aaron Roe Fulkerson · 5 months ago
    Well...not exactly Eric. The poor user experience is really only a symptom. The problem with enterprise software is more a function of analysts steering vendors to develop for features. Enterprise vendors rely heavily on analysts for customer acquisition and media attention. Analysts cast such broad nets they return to customers with reports that claim ridiculous features they never need nor wanted. Vendors respond in turn with feature check list development. I write about this on the topic of Collaborative Networks here: http://cli.gs/cn and also at the MindTouch blog here: http://www.mindtouch.com/blog/2009/01/30/an-evo... where I write about the evolution of social media consumer tools to enterprise 2.0.
  • letopedia · 5 months ago
    Couldn't agree more, there are some good interface designs out there from even high player software houses, but the majority of down-to-earth businesses still use very dated legacy software systems from the likes of Lotus, or Excel.

    I've included some examples of what makes a good interface in a journal entry "Enterprise Software Interfaces, and why they shouldn't be terrible.".
  • Cheap Auto Insurance Quotes · 3 months ago
    I am waiting for the one Consumer Software Genius to show the rest of us morons here how it is actually done! So how do you redefine your complex Financial Accounting software package UI with a simple search box like interface of Google or the type in here 140 character interface of Twitter, This is empty talk from designers who have simpler tasks to perform from a User's perspective talking about complex tasks with gross generalizations! What we need are examples! So how the heck do you do it? Give me one solid example!