VentureBeat - Latest Comments in Salesforce.com lets you answer customer complaints on Twitter

Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

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Re: Salesforce.com lets you answer customer complaints on Twitter

James Garvey — Mon, 21 Dec 2009 01:08:04 -0000

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Re: Salesforce.com lets you answer customer complaints on Twitter

Aion Kinah — Sat, 14 Nov 2009 04:15:36 -0000

Interesting.. what a very nice option for customer service..

Re: Salesforce.com lets you answer customer complaints on Twitter

darkfall gold — Sat, 14 Nov 2009 04:08:38 -0000

Maybe even on this Monday will announce details of Tim Geithner Treasury to buy rotten mortgages and related securities for up to one trillion U.S. dollars, it was said at the weekend in Washington.

Re: Salesforce.com lets you answer customer complaints on Twitter

edsion007 — Fri, 09 Oct 2009 03:30:41 -0000

Hmmm... why it has to do with twitter so much?

Re: Salesforce.com lets you answer customer complaints on Twitter

Aion Kinah — Wed, 07 Oct 2009 20:48:57 -0000

Re: Salesforce.com lets you answer customer complaints on Twitter

dianay — Mon, 23 Mar 2009 12:42:51 -0000

You have a point. There will be reluctancy out thr but if businesses don't engage in this open process, thinking that customers will shy away, they may be in for a rude awakening. With W2.0, didn't we see it coming? Traditionally, we paid millions to gather customer feedback, millions more to announce the "new and improved" version thanks to that feedback . Today, we have this open channel and apps like salesforce will offer daily customer data - not monthly, not quaterly like in more traditional organisations. It's up to us to cease the opportunity : converting concerns into repeat sales. Thumbs up salesforce.com

Re: Salesforce.com lets you answer customer complaints on Twitter

sandybutt — Mon, 23 Mar 2009 12:11:11 -0000

After the fiftieth, " Iam tweeting from the restroom. Just thought that your product or service sucks" tweet that everybody and their uncle who twitters sees, companies will rethink their tweet mining strategy.

Every five years, self-delusional fiction will be created and some companies that think they are doing something "cool" will but into this kool aid and then give up.

So what's new?

Re: Salesforce.com lets you answer customer complaints on Twitter

IT Rush — Mon, 23 Mar 2009 09:13:33 -0000

Interesting.. what a very nice option for customer service..

Re: Salesforce.com lets you answer customer complaints on Twitter

andree — Mon, 23 Mar 2009 07:00:40 -0000

Raivo Pommer
raimo1@hot.ee

US Vertpapieren

Die amerikanische Regierung wird in dieser Woche ihren Plan vorlegen, wie Banken und andere Marktakteure von jenen giftigen Wertpapieren und faulen Krediten befreit werden sollen, die seit Monaten den Kreditkanal an Haushalte und Unternehmen verstopfen. Womöglich schon an diesem Montag werde Finanzminister Tim Geithner Einzelheiten zum Kauf fauler Hypothekendarlehen und damit verbundener Wertpapiere für bis zu eine Billion Dollar bekanntgeben, hieß es am Wochenende in Washington.

Berichten zufolge wird die Regierung eine neue Investmentgesellschaft mit dem Namen „Public Investment Corporation“ gründen. Sie soll mit einem Startkapital von 75 bis 100 Milliarden Dollar ausgestattet werden, die aus dem im vergangenen Oktober beschlossenen Rettungspaket für das Finanzsystem kommen sollen. Die Gesellschaft, die eine Reihe von Investmentfonds auflegen wird, soll eng an das Finanzministerium und an die staatliche Einlagensicherungsgesellschaft, die Federal Deposit Insurance Corporation (FDIC), angebunden sein. Ziel des Plans ist es, nach Möglichkeit auch privates Kapital zum Kauf der problematischen Wertpapiere und Kredite zu mobilisieren. Um privaten Investoren Anreize hierfür zu geben, will die Regierung nicht nur finanzielle Zuschüsse, sondern auch Ausfallgarantien geben. Die FDIC würde dann einen Teil der möglichen Verluste übernehmen. Die Schaffung dieser öffentlich-privaten Partnerschaft, die Geithner vor einigen Wochen in Aussicht gestellt hatte, ist aber nur ein Element des Vorhabens.

Re: Salesforce.com lets you answer customer complaints on Twitter

Engago team — Mon, 23 Mar 2009 03:39:41 -0000

Wondering if all companies would want to see their complaints or problems being exposed on a general available Twitter account.

Re: Salesforce.com lets you answer customer complaints on Twitter

laser hair removal — Mon, 23 Mar 2009 02:41:57 -0000

yeah I would have to salesforce.com and intuit the makers of turbo tax softwares are leaders in this arena

Re: Salesforce.com lets you answer customer complaints on Twitter

Zach Lawryk — Mon, 23 Mar 2009 01:43:28 -0000

Salesforce.com continues to display market leadership in customer service.

Re: Salesforce.com lets you answer customer complaints on Twitter

Zach Lawryk — Mon, 23 Mar 2009 01:35:46 -0000

Salesforce.com continues to display market leadership is customer service products. Excellent work.

Re: Salesforce.com lets you answer customer complaints on Twitter

Paul Spence — Mon, 23 Mar 2009 00:52:20 -0000

This makes perfect sense. Since we first launched iWantMyName our company has made extensive use of Twitter to connect with customers, build trust and resolve any problems. It was especially useful when we created our iPhone domain management app.

The beauty of it is that everyone on the network receives the benefit of any shared knowledge and we in turn can learn quickly from the feedback. That seems like a nice win-win for a start-up.