DISQUS

VentureBeat: The idea’s great, but the leadership team stinks…

  • Brenden Mulligan · 3 months ago
    I agree with most other comments. Overall, any entrepreneur will be better off knowing the truth, regardless what it is, as early as possible. It's really frustrating to be on the 3rd VC pitch, get the truth, and then find out the first VC saw the same problems but didn't want to create conflict by bringing it up.

    I'd be as honest as possible. Entrepreneurs need to develop thick skin as early as possible.
  • Will · 3 months ago
    What about if there is no team?

    I'm in the process of setting something up but I'm isolated in so far as I don't have any immediately obvious people to partner with.

    My idea is unpatentable and hence would be easy to steal. I feel like I'm in a catch 22 situation. Trust is a major issue for me at the moment.

    As soon as I see a VC or angel they could just steal the idea, be the first mover, and essentially screw me. My problem is acquiring funding. I'm a student and have no previous experience. The start-up world especially for the industry I'm looking to enter is typically comprised of people who have experience in the industry.

    So basically if I get turned down, I could also lose the idea I've been working on for a year and a half.

    Any advice?
  • Brenden Mulligan · 3 months ago
    Will,

    Thanks for being so honest with how you are feeling about your idea. I had similar fears a few years ago when starting my company, so I'll just give you the advice that some great mentors gave me.

    VCs are not going to steal your idea. Think about it, VCs meet with hundreds of companies a year who are executing ideas. That's the VCs role: to find the ones that interest them the most with a great team and invest money in the team.

    VCs don't have time to steal the idea. And even if they did, can you imagine how quickly their reputation as a valuable investor would be tarnished if they stole an idea? It's just not going to happen. VCs dont need to steal your idea. And just to keep you humble, there's a 99% chance that your idea isn't as good as some of the others they see. Not because it's not a good idea, but they see so many people with amazing ideas.

    I can't speak for angels because that word is thrown around a lot. For them, just do some due diligence. If they have a good reputation, they wont steal the idea either. It's easier (and probably more satisfying) for them to invest in you to execute the idea than for them to do it themselves. But again, "angels" can kinda be anyone these days, so I can't guarantee anything there.

    My advice would be build a team. Focus on finding the right people to help you execute and then get a prototype in the hands of users. Then, the VCs will find you.

    Hope that helps!
  • Will · 3 months ago
    You know what Brenden? You're right on so many levels, I've convinced myself of the very points you made before now it's just hard to believe in them enough for me to act on it sometimes even though I know in my heart they're/you're right.

    Try knowing you need half a million dollars just to get the prototype up and running. heh.

    Thanks again for the reply.
  • alain94040 · 2 months ago
    Really, don't worry about VCs stealing your idea.
    99% of the time, they'll think your idea is completely stupid to begin with.
    And even if they like it, they have better things to do than try to convince another CEO to adopt your idea and run with it.
    Let's face it: you are pretty much the only one today who believes that your idea has any merit.
    That being said, the day your idea becomes successful, everyone will start copying it. By then of course, it's all public since you will have launched.
  • Charles · 2 months ago
    A mentor once told me, "If you're afraid someone is going to steal your idea... they will". To be frank, if your idea is so simple and so easy that someone can easily replicate it. Don't bother, if the VC doesn't steal it, that guy in Wisconsin/Idaho/Japan/China/India/Mars... he will steal it. Ideas by themselves are worth next to nothing, it is what YOU do with the idea that makes the difference.
  • AndreaF · 3 months ago
    be a blunt as you can or entrepreneurs won't be able to address those issues and learn and succeed; entrepreneurs are grown up, they should be able to take criticism and learn from it
  • z547 · 3 months ago
    A little bit of honesty can go a long way for the entrepreneur--as long as VCs aren't honest and don't explain why they are turning an investment down, the team will never know and the 'shock to the system' may be detrimental.

    Although a counter to this article: most entrepreneurs or teams with ideas are coming to you because they have an idea and an execution plan. If they have gotten as far as actually giving you their pitch, chances are they have a great idea and it is probably a lucrative deal. I think turning them down just because the leadership team may not be the strongest is not the greatest of ideas. They are not only coming to you for money, but for guidance and leadership assistance. Good VC firms bring together startups with visionaries and proven leaders with good business acumen.

    What better than a team of eager individuals who have taken the initiative and would do anything to make their business successful, who have come to you with the right idea and who you can guide to success?

    Unfortunately the field of venture capital has become TOO much about "when can I see my return" and is no longer about the other side of the house involving advisory services and strategic assistance to young companies.
  • Greg · 3 months ago
    I agree with Andea on this. Sometimes you can't see your own screw-up areas, and a notice brought in the right way can really help people out.

    However, I can also imagine people seeing this as a personal attack (YOU SUCK!) and in that way start a fight or get into arguments. So I guess, being an entrepreneur you should learn to take criticism, and being a VC, you need to learn how to give feedback without insulting or causing raised voices.
  • Disappointed Entrepreneur · 3 months ago
    Jeff,

    Put yourself in the other person's shoes.

    If you have valuable feedback because of your position, experience and knowledge, and you can easily help another person with your honest feedback, why not do it?

    Remember, what comes around goes around and do unto others as you would like done to you.

    This doesn't need a blog post, its what you should have learned in Kindergarten and your parents!
  • DonM · 3 months ago
    "Your idea has merit; however, we strongly feel your leadership team needs more <XYZ> experience to succesfully execute the plan."
  • Entrepreneur turned VC · 3 months ago
    I think we, as VC's, owe it to the founders that we meet to be perfectly honest in our feedback, they've earned it. The biggest, and most common, disservice we can perpetrate on the entrepreneurial community is not saying no and being honest about why. Its clearly much easier to say "this isnt a fit for us right now" when pitched with a poor idea or poor manager, but remember - that poor guy might have double mortgaged his house to pay for his dream. Its more important to be frank when someones savings and livelihood are on the line, rather than be focused on saving feelings and avoiding a difficult conversation
  • Martino Mingione · 3 months ago
    Honesty without malice is likely the best policy. If I was on that rejected team, I might disagree with you but I might also feel that your VC opinion validated a change that the team should make on their own. Having been part of a few startups, I must confess that sometimes the team structure is there because a founder has not come to grips with what it takes to succeed (beyond product).
  • ctrlfreak · 3 months ago
    Give me the straight skinny! I’ve been at this entrepreneurial thing for 40 years now (since I was 10) and have no experience running a tech company. But my creativity, persistence, resourcefulness and drive are all attributes a great CEO should have and I have those to spare. If this holds absolutely no weight with you, the Angel Investor or VC, tell me so.

    I have a great idea and have ended my search for a tech guy to help me build it and am now working on my biz plan. Hook me up with a “people person,” a good engineer or two and a little “been there, done that” guidance and we’ll be in the black in two months! Mike Maples…………….you will be hearing from me shortly! :-)
  • Chris@SocialTexture · 3 months ago
    Hi Brenden, like mom used to say honesty is the best policy. I'd just add 2 things that would be helpful to entrepreneur.

    1. Give them 10 - 15 minutes of your time to explain what is missing from the team and what they can do to improve it. Of course don't make them feel like if they have a better team you'll take a look at them unless you do like the product.

    2. Selection based on the team as a key metric is common sense but how do you evaluate a new teams ability to deliver. I ask as we've all seen the "all-star" teams get the bucks and flame out just as fast or faster than a small upstart team. Here's a hypothetical... If a team comes to you and has a killer 80% ready application but are missing the all important sales/marketing experience (which is what I've seen the most), is this a likely turn down because of that missing piece or would you potentially help that team acquire what they need? (Hypothetical as I understand every deal & team is potentially handled differently).

    P.S. Really like this continuing series, there's a lot of gotchas & what the heck does that mean when you talk terms, etc. and things like this column at least give one a grounding. :)
  • P. Harkins · 3 months ago
    How about you say "i am not comfortable with your team. If you are open to bringing on one or two people i can suggest to make the execution better, lets meet with them". If not, you have not lost anything.

    If you can reshape the team, you will know immediately. If not, you were honest and hopefully the person learns. Since you are funding 2-3 a year, invest in educating the teams and making them better. I found out today that a VC passed 3 years ago on my company because of a team member issue. He should have said something then as I was in need of assistance when it came to teams. I appreciated his candor now that I am assembling a new team for a new venture.
  • Pascal-Emmanuel Gobry · 3 months ago
    I absolutely want the blunt answer. I think lack of honesty is a cancer on the business world. When what I do is shit (and it happens), I want to be told in so many words. VCs are in the business of helping entrepreneurs. When you're raising funds, you get turned down by 9 out of 10 VCs (if you're lucky), what you want is to know *why* you're being turned down so you can adjust.

    I understand that not everyone is like that, but I think entrepreneurs would understand -- and perhaps even be grateful, in time -- if you don't just say "it's the team" but give an explanation as to *why* and *what they can do to improve*. It takes more time, but ultimately it's the right thing to do.
  • ryanh · 2 months ago
    I agree. What's the point in trying to avoid the truth? Its selfish of the VC not to disclose the reason they aren't interested. They are worried about hurting the feelings of the entrepreneurs? Please! They likely will be turned down 90-100% of the time. The VC owes it to the entrepeneur to provide direct and helpful feedback, and let them be on their way.
  • Pascal-Emmanuel Gobry · 2 months ago
    Yep.
  • bussgang · 3 months ago
    Thanks for this great feedback. Honesty is definitely the best policy - particularly when you are respectful. Creating start-ups is hard work and there's no reason VCs need to be jerks when giving that feedback (see my post: Why Do Asshole VCs Survive?) http://bostonvcblog.typepad.com/vc/2009/01/why-....
  • Paul · 3 months ago
    I think you should say it as it is. I currently sit on both sides of the fence as an opportunist raising money for 2 startups and as head of digital at Angels Den. Honesty is the best policy. If you get it wrong within your 45 minute window it'll possibly help the entrepreneurs with their style - it could be their inability to communicate properly - for whatever reason.
  • EdFrench · 3 months ago
    I posted on this issue, and how to interpret feedback from VC's a little while ago here: http://bit.ly/yLn1e
    I've tried various approaches to providing feedback to entrepreneurs, but in general there's no great way to do it I know.
  • evl · 2 months ago
    This is a no-brainer. The company wants to get funded. If "team risk" is the major barrier to funding, the CEO will be grateful for the feedback - even if the "team" problem is the CEO! Otherwise the team could spin its wheels for months and still not get funded. Death is not preferable to a new CEO or other Founder.
  • Craig P. · 2 months ago
    Entrepreneurs need to understand how they are viewed by investors with the experience and knowledge of what it takes to succeed. If the idea/product has merit, but the VC does not have confidence in the team, there will be no funding.
    I would want to know honestly if it was me or the team which was the reason for the rejection. My response would be to ask for contacts in the industry the VC has worked with which would be a better fit to bring the product to market and work a deal from there. Gaining this experience and perspective could only enhance my future prospects.
  • Brandon R Allen · 2 months ago
    If you are serious about being successful, you have to be able to accept some honest feedback and then take that feedback and implement it to improve your businesses standing in the eyes of the public.
  • Amerloch · 2 months ago
    I would like to know. If the VC could bring in someone to fix the team and make the dream possible, it is time to get ego out of the way and the $$ coming in to make it happen. Tell me. If I cannot take the bluntness, then how can I take the number of times I will hear "No" when we are pitching the product to prospects.
  • Cooper · 2 months ago
    Wow, how can the comments here be essentially 100% for the "be blunt and honest" option, yet the VC who wrote the article said "In the end, I often settle for a polite “it’s just not a fit for us” – but I often wonder if that’s the right approach."

    If you often wondered if it was the right approach, don't you think you, and the rest of the VC community, could have figured this out some time ago, without the help of the blog commenters here? This particular characteristic of VCs (little feedback, often vague, and rarely useful) has irked me, as a serial entrepreneur, for as long as I've been talking to VCs. So why are VCs still so bad at honest, helpful feedback - and will these blog comments change anything?
  • alain94040 · 2 months ago
    Jeff,

    This is a very important question. I have been through countless meetings with VCs and I suspect many times the VCs gave me a lame excuse instead of saying to my face that they had doubts about my capacity.

    Here's how you should handle it: "interesting idea, but I think it would take some ex-VP from Facebook to really make it happen". You are giving me clear feedback that I am the problem, but also give me a way to work on it. If I did come back with stellar co-founders, you'd be interested, right?
  • john · 2 months ago
    Without question, say it bluntly and, if possible, figure out a solution. There is amazing talent out there. Match that up with a great idea, rather than pass. The past ten years, VC firms/angels invested in too many copycat companies. If they come across a great idea, they should grab it and build a team around it.
  • Peter A · 2 months ago
    This came from the mouth of a VC who teaches a class at Stanford: "VCs invest in teams, not ideas".
  • john · 2 months ago
    Peter - Understood, but how have VC firms as a whole performed the past decade? I'd take a "great idea" (preferably proprietary) + "great team" over just a "great team" any day.
  • Peter A · 2 months ago
    Actually his rationale was more like along these lines: "I'll take a great team with a so-so idea over a so-so team with a great idea anytime".

    I have something else to add to that from my own experience: Most startups (certainly the ones I've been involved with over the years) rarely stick (and succeed) with their original plan. That's where the quality of the team comes in.
  • eric_MEDL · 2 months ago
    I think the best way to give bad news to an entrepreneur is to help them realize the truth themselves. If you really think they are incapable, paint a realistic scenario and ask them how they would solve it. If your hunch is true, then they probably won't be able to solve it. You could almost inundate them with these situations and they will then realize their unreadiness. Ask them to address these problems and then talk again.

    btw, I'm entrepreneur and have a prototype. Apparently it's not enough. Investors are skeptical and reluctant to invest. They basically want me to start making money before they'll invest, at which point I wouldn't even need their money anymore. Well at least when I do reach that point, I'll be able to get a better valuation.
  • Harry · 2 months ago
    There is a difference between being blunt or being rude. You can let them know, that it is not going to work out, by being honest and blunt but not rude. End of it, they will probably learn more from a blunt approach, opposed to a cozy friendly approach. One day they will run into a VC that might be blunt and rude. If you are asking for venture funding, you should at least expect to be denied and that can also be blunt, but there are worse things in life.
  • Dean Collins · 2 months ago
    Up front and blunt.

    Shortly followed by an offer to buy out the idea. (cash only eg NOT success based shares/options etc).

    If as a vc you have the balls to back your vision then you should have no issue offering them a decent cash amount that will convince the founders to hand over their startup so your own team can move it forward.


    ..... or is the issue really "with the team"?


    Cheers,
    Dean Collins
    www.Cognation.net