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Website
http://venturebeat.com/
Original page
http://venturebeat.com/2009/01/06/user-feedback-service-ratepoint-gets-10-million/
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VentureBeat: User feedback service RatePoint gets $10 million

J · 11 months ago

GetSatisfaction is not free.
Eric Eldon · 11 months ago

There's a free version.
AndyC · 10 months ago

PowerReviews Express (http://www.powerreviewsexpress.com) has a solution starting at $80/month. The main difference is that they provide CONTENT MODERATION...which saves a lot of time and hassle for the retailers.