DISQUS

roger · 1 year ago

"In a way, the early strategy Wigix has adopted is almost the opposite of what eBay is doing right now."

"Now" is the operative word, because Wigix seems to have adopted the eBay's "Old" strategy, the one that got eBay into trouble in the first place. EBay's sales were lagging over a year ago, long before any of the new policies were dreamed of. What eBay found was that too many buyers had been burned on the site because eBay had give sellers too much control. Buyers have left the site never to return. Guess what, no buyers = no sales, no matter how many millions of sellers you have.

EBay is attempting to cut loose the poorest sellers, the ones with the worst possible customer service. Rather than clean up their act, many of these sellers are going to sites like Wigix, who seem to share an old school animosity toward buyers. I feel like as a buyer right now, I have a greater chance of running into a bad seller at the alternative sites.

There seems to be this assumption that sites like Wigix are starting up with a clean slate like eBay had 10 years ago. But the truth is that buyers are already once burned and twice shy about upstarts. When the upstart is proud of the fact that they will cater to sellers over buyers, they have alienated consumers who are all ready very cautious.

EBay recent banning helps them in two ways, it clears their site to make it safer for buyers to return and it send the deadbeat sellers to the competition. "Let Amazon and sites like Wigix try to police them."

They allow sellers to import eBay 'scores' which give a false sense of how that seller is really performing on this platform. That alone should be enough to scare off buyers.

carmawan · 1 year ago

What "got ebay into trouble" was Whitman's years of ignoring users & manufacturers complaints of counterfeits and scams. To further ebay's destruction, Meg Whitman created a position at ebay for John Donahoe . Inviting him in, so together, they could begin implementing their "Disruptive Innovation" scheme against ebay and it's users. Donahoe outlined that he and Whitman had already begun that process on ebay in his speech at the Legg Mason Capital Management Thought Leader Forum last year (PRIOR to becoming ebay's CEO in March of this year). In that 2007 speech, Donahoe stated, "Today we're dealing with phase two or phase three of disruptive innovation." An analogy of that speech can be found by doing an internet search of "eBay’s Disruptive Innovation, How’s that workin’ for ya?" (genuineseller.com). Donahoe's ridiculous banning of sellers rated between "Great" & "Excellent", in favor of "special deals" of giving free listings to a sportscard dealer with 3 million listings (to improve ebay's sagging listing numbers) is pure INSANITY! Donahoe is suspending users with below 4.3 DSR ratings (on a 5 point scale), while Donahoe's approval rating from HIS own employees was a meager 25% (dropped to 23% since announcing the firing of 1600 employees). On a 5 point system, Donahoe rates a disgustingly low 1.15...odd that he should think OTHERS should be banned for 4.2 ratings.

Search the internet for:

"Ebay Stockholders and Sellers Calling For Immediate Termination of John Donohoe CEO"

The petition to remove ebay's CEO, John Donahoe, can be found at petitiononline.com