VentureBeat - Latest Comments in Zendesk, the help desk that sits in the cloud, gets another boost

Re: Zendesk, the help desk that sits in the cloud, gets another boost

Justin Flitter — Tue, 18 Aug 2009 00:16:22 -0000

Thanks everyone for your support. With out you where would customers get their Good Karma :)

Re: Zendesk, the help desk that sits in the cloud, gets another boost

Name — Mon, 17 Aug 2009 15:49:09 -0000

Boy it's very popular to be Zen this season :)
Look at those people who are trying to be SaaZ ( Software as a Zen ) instead of SaaS :)

http://smartupz.blogspot.co...

Re: Zendesk, the help desk that sits in the cloud, gets another boost

Name — Mon, 17 Aug 2009 13:25:46 -0000

Maybe they'll use the funds to make their product not run like molasses, and update to add features that most other CRMs have that they're lacking. I've worked with ZenDesk and my company had to shift CRMs.

Re: Zendesk, the help desk that sits in the cloud, gets another boost

pbreit — Mon, 17 Aug 2009 13:09:47 -0000

"There are plenty of companies offering competing help desk software"

Not really. It's actually a surprisingly underserved market considering how big it is.

Re: Zendesk, the help desk that sits in the cloud, gets another boost

Vivek Sharma — Mon, 17 Aug 2009 12:09:17 -0000

Congrats to the Zendesk team! We (Engine Yard) are a Zendesk customer and are delighted with how well it complements our support services. I know this company is going places.